Solidroad is a powerful AI-based training and assessment platform tailored for teams engaging directly with customers. This innovative tool allows organizations to create and implement training sessions that simulate real-world scenarios through AI coaching. With Solidroad, teams can easily develop lessons from diverse sources, receive immediate feedback, and engage in realistic interactions intended to enhance their performance and readiness. By utilizing customizable AI coaching and providing real-time simulations across multiple communication channels, Solidroad is revolutionizing how customer service representatives are onboarded and trained.