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Elixir

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Elixir is a comprehensive AI Ops and quality assurance platform that focuses on enhancing the performance of AI voice agents. It facilitates automated testing and in-depth call reviews to ensure that voice agents operate optimally. By simulating real-life test calls, Elixir analyzes conversations, identifies potential issues, and allows for detailed debugging using audio snippets and transcripts. All these features are integrated into a single, user-friendly platform. Whether it's pre-deployment assessments or real-time performance tracking, Elixir helps teams maintain the reliability of their voice agents.
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How Elixir Works In 3 Steps?

  1. Initiate a Testing Session

    Start by selecting a voice agent for evaluation within Elixir.

  2. Configure Test Parameters

    Set up specific parameters and scenarios to simulate real interactions.

  3. Review Performance Metrics

    Analyze the results and feedback provided by Elixir for optimization insights.

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Elixir: Features, Advantages & FAQs

Explore everything you need to know about Elixir

Core Features
  • Realistic call simulation
  • Automatic conversation analysis
  • Detailed debugging with audio snippets and transcripts
  • Call auto-grading for manual reviews
  • Performance tracking
Advantages
  • Streamlines call testing processes
  • Provides in-depth performance insights
  • Enhances reliability of voice agents
  • Reduces manual review workload
  • Supports real-time issue identification
Use Cases
  • Ensure voice agents are reliable before deployment
  • Identify performance issues during real-time operations
  • Analyze conversations for improved agent responses
  • Conduct periodic call reviews for quality assurance
  • Optimize voice agent performance strategies

Frequently Asked Questions

How does Elixir help with voice agent performance?

Elixir aids in monitoring and improving voice agent performance through automated testing and analysis of conversation data, ensuring that agents respond accurately and efficiently.

What kind of data can I use for testing in Elixir?

You can use various audio samples, transcripts, and realistic scenarios relevant to your voice agents to conduct tests and analyses within the Elixir platform.

How do I get support for Elixir?

For support, you can contact Elixir's customer service at support@elixir.io or visit the contact us page on their website.

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